Orange Workforce Alliance

True Innovation: EDI Manager

The following information was provided by True Innovation
The EDI Manager is a self-starter who owns and oversees daily EDI processes within our company, provides EDI production support and coordinates new EDI onboarding.
This role monitors EDI systems, resolves issues and works with the Order Management Team and Warehouse to ensure daily business processes flow without interruption from EDI.
Due to the critical nature of our business, candidate will be required to provide support, as needed, during evenings and weekends ensure EDI systems are fully operational.
Duties and Responsibilities:
  • Monitor EDI communications with internal/external partners to insure no interruptions.
  • Use EDI application dashboard and reports to manager overall health of EDI.
  • Process and monitor all inbound and outbound transactions.
  • Identify, troubleshoot & track EDI related issues with internal/external partners to resolution.
  • Manage daily EDI production support with Trading Partners, Order Management Team and Warehouses.
  • Coordinate setup of new EDI trading partners and documents.
  • Assist EDI testing with data setup and document testing with trading partner.
  • Recommend system and/or business process improvements that streamline EDI.
  • Maintain detailed documentation and process flows of all EDI processes.
  • Maintain EDI production servers
  • Manage one EDI coordinator
Work Experience, Knowledge and Skills:
  • 3+ years of experience working with Microsoft Dynamics 365
  • 3+ years of experience working with Data Masons’ Vantage Point
  • 1+ years of experience configuring and supporting CDATA ArcESB AS2
  • 3+ years of experience working and writing queries in Microsoft SQL Server
  • Experience with EDI documents
    • 850, 855, 856, 810, 846
    • 940, 945, 943, 944
  • Well-organized multitasker who is eager to coach and teach
  • Strong analytical skills and project management
  • Able to work independently and/or in a team environment
  • Confident communication skills – verbal and written
  • Proficient in Microsoft Office Outlook, Excel and Word


To Apply: Email resume to with the subject line “EDI Manager”

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